Over the last several months email issues have risen dramatically along with frustration levels.
If you are having email issues please read on.
Spam has become a MAJOR issue and companies around the globe have sought the best solution and unfortunatly there is no one single solution to solving this epidemic. What has come about is a way of verifying email through what’s called SMTP Authentication. If you would like to read about what that is, here is a link with all the details http://en.wikipedia.org/wiki/SMTP_Authentication.
More and more companies are requiring this authentication. In order to accomodate this, there are a few settings in your email client (Outlook, Windows Mail, Eudora, etc.) that will need to be changed. Many of you will already have this complete and will not have to worry about it but it would be best to verify that it is in fact complete.
There are 2 settings that must be checked within the mail client settings:
1. My outgoing server (SMTP) requires authentication
When that is checked…
2. Use same setting as my incoming mail server
Those two settings will resolve many of the issues we are having and allow your outgoing mail to comply with these new authentication requirements.
Unfortunately, we are not masters of all software and email clients. If you are not sure how to do this, please open your email and find out what version you are using under the help > about menu. Simply Google the following to get your answers.
smtp authentication settings for insert your email client and version here
As always, if you have any questions, please don’t hesitate to call.